Store Policy
Welcome to Chic Shop! We are dedicated to providing a pleasant shopping experience for all our customers. Please review our store policy below to understand how we handle various aspects of your purchase.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after we receive your order confirmation. You will receive an email notification when your order has shipped. We aim for efficient processing to ensure your items arrive as quickly as possible.
Shipping
We offer free shipping on all orders within the USA. The estimated delivery time is typically within 7 days from the date of shipment. For international orders, shipping rates and delivery times may vary based on your location. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
Returns and Exchanges
We accept returns and exchanges within 30 days of purchase. To be eligible for a return or exchange, the item must be unused and in the same condition as when you received it. Please contact us at jawan@a10roofingshop.com to initiate the return or exchange process.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to become available. If you have any questions about your order status, feel free to contact us.
Contact Information
If you have any questions or concerns, please reach out to us:
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Email: jawan@a10roofingshop.com
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Address: 2209 Geneva St, Aurora, CO 80010, USA
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Phone: +1 779-904-9029
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